Regional Sales Manager

• Developing and fostering long-term relationships with borrowers and sources of referrals (i.e. realtors, financial advisors) to develop business and achieve performance goals in originations.
• Developing and fostering long-term relationships with sources of referrals (i.e. realtors, financial advisors, builders) to obtain referrals of top talent mortgage loan officers.
• Collaborate with Recruiting and Human Resources departments on sourcing strategy and interviewing, as well as the offer, negotiations, and hiring initiatives.
• Mentor and coach sales team.
• Communicating effectively with borrowers in order to better understand their goals and, ultimately, deliver a solution to meet those needs.
• Advising customer on loan products based on borrower’s specific needs and financial circumstances.
• Guiding the borrower through the application process and delivering an application that is comprehensive and accurate based on thorough pre-qualification.
• Adapting quickly to a fast-paced environment while still maintaining high level of attention to detail.
• Possessing a fundamental knowledge of the various loan products available to the borrower.
• Collaborating with colleagues assigned to the file in order to continue moving the loan file through the process to underwriting and closing.
• Staying up to date on the various loan products that are available along with the corresponding underwriting guidelines impacting those products.
• Handling customer complaints proactively and taking action to determine an appropriate resolution.
• Willingness to contribute suggestions and ideas in order to improve the overall production of the team.
• Staying up to date on all education requirements, training and maintaining the appropriate mortgage licenses.
• Striving to achieve all forecasted production goals, while maintaining quality work and service level expectations.
• Providing the highest level of customer service to both internal and external customers.

• High School Diploma or minimum 3 years mortgage loan originations experience
• Current production with existing pipeline
• Current sales team direct reports or experience leading sales team with desire to build while serving in a personal production capacity
• Purchase-centric mortgage loan production
• Minimum prior year personal closed loan production of $12M+
• Aptitude for business development and successful implementation strategies
• Extensive network of real estate and mortgage industry professionals
• Analytical and strategic planning skills
• Customer-first orientation
• Thorough knowledge of FNMA, FHLMC, FHA, VA, GMNA, mortgage insurer guidelines, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws
• Self-motivated, flexible, and adaptable
• Work ethic based on honesty and integrity

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